Shipping & Delivery Policy
Librose Shipping & Delivery Policy
At Librose, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping and delivery policy to understand how and when your order will be processed, shipped, and delivered.
1. Shipping Locations
We currently ship to:
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Domestic: All regions within India
If your location is not listed, feel free to contact our customer care team at [Insert Email] to confirm availability.
2. Processing Time
Orders are typically processed within 1–5 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Note: During high-volume periods (e.g., new launches, holidays, or sales), processing times may extend up to 5 business days.
3. Shipping Methods & Delivery Times
Shipping Option | Estimated Delivery Time | Cost |
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Standard (Domestic) | 3–7 business days | Calculated at checkout |
Express (Domestic) | 1–3 business days | Calculated at checkout |
International Standard | 7–21 business days | Calculated at checkout |
International Express | 3–7 business days | Calculated at checkout |
Delivery times are estimates and may vary based on your location and courier service conditions.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the courier’s website or directly from your Librose account.
5. Customs & Duties (International Orders)
International shipments may be subject to customs duties or taxes imposed by the destination country. These charges are the customer's responsibility and are not included in the product or shipping costs.
6. Shipping Delays
While we make every effort to deliver on time, Librose is not liable for delays caused by:
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Courier service interruptions
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Customs clearance issues
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Weather conditions or other uncontrollable events
7. Address Accuracy
Please ensure your shipping address is complete and accurate. Librose is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Questions or Support
If you have any questions regarding your order or our shipping policy, feel free to contact our support team:
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Email: info.librose@gmail.com
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Phone: +91 98192 42424
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Support Hours: 9:00 AM to 9:00 PM